Every customer. One brain. Five platforms fused into a single living system — where support, subscriptions, shipping, and marketing are the same conversation.
The old workflow scattered every customer across five logins. FLIPPER made them one person again.
Data flows in live — webhooks in seconds, full syncs every 30 minutes. And every action flows back out on the platforms' own rails. Nothing is a copy. Everything is the real thing.
A real subscriber on our store — this is what silent churn looks like in the wild.
FLIPPER read her behavior the moment it happened — and turned it into a play her agent can run today.
Bags × servings ÷ each customer's real inferred dose — sharpened by reorder gaps, skip patterns, and household sharing. It knows when they'll actually run out, and recommends the cadence that fits their life.
Every conversation is mined for the customer's own words. Rage flags them 🔥 heat. A happy close flags them ✅ REMEDIED — the green light that says "taken care of, go easy." Calls & texts fold in next.
Nobody buys this off a shelf — it's computed from our orders, our conversations, our customers.
Open any profile and see the shipping life they've lived with us — charted as bars or a line, split by carrier, split by warehouse era, incidents called out with one-click jumps into the order.
Every order view carries its own delivery analysis: this box vs the company average.
Who knows what customers want better than the people they're already talking to? In FLIPPER the two systems are one — so the voice of the customer IS the marketing brief.
One team. One screen. Every customer kept.